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So presently I have paid for a product I cannot use.I would strongly state that no one should pourchase products from Netgear. I cannot login to the web site to get the proper assistance and when I did talk with one of their representatives they told me the the problem was with 2wire as they don't need a password (the instructions say 'password' is the password but I stgill cannot gain access). I called customer service and informed them that I had attempted to login for product registration. They have absolutely the worse customer service. I still hav not received that reply.This truly may be agreat product but the customer service that Netgear gives is deplorable. I really cannot rate the product as I cannot get logged into the product.
I tried several renditions but have not been able to get it to work. That is not true. I attempted to register the Netgear WNHDE111 and they never send me a reply or confirmation that I have registered. Fortunately for me, I have 2wire or I still would not be able to gain access to the internet. What good is spending your money on something and you cannot use it. When I try to utilize the device it asks for a password.
They were able to see that but I still have not received a confirmation and even after they stated they would send me another confirmation reply with my password.
Very easy to set up. My husband used this to network our computer together. It works great.
This is not your everyday router. It runs as advertised and has solved our quirky problem. There are many houses nearby, so wireless interference is a hindrance and unfortunate reality. It will either work with your newest wireless devices (enabled for 802.11n or the very old 802.11a) or you will have to run a second b/g router to work with "older" wireless devices (Tivo, Playstation 3, iPhones etc). It works very well, establishes a high-speed, robust connection between the FIOS modem, and also allows other devices to connect with great 'n' connections as well. This is the third (and final).
We needed high throughput and reliability in an environment that was tough on the G protocol. BEWARE, this device only broadcasts on the 802.11n and 802.11a protocols. in a series of 802.11n routers I tried over the last few weeks. Overall, I am very pleased with this product. This is not a problem for me, but I didn't think about that before I bought it.Would recommend this product to anyone looking to provide a dedicated, high-speed wireless connection between two important devices, but not as your everyday router. I upgraded to 'n' since our G router + Linksys Range Expander couldn't effectively reach across our courtyard and into my wife's office.
With this router, which I discovered through online computer site reviews and other sources, I think we have beaten the system.
The AP and Bridge connected quickly and the XBOX 360 saw the ethernet connection no problem. Shortly after that it disconnected all together. I've since spent two days trying to get them to work reliably. Nothing has worked.Netgear tech support was a disaster. I still don't know what he's talking about.
30 minutes later I was getting erradic behavior. The first time he called I could barely hear the guy over all the background noise. It currently connects at about 50% 100ft and two rooms away from my DLink-655 Wireless N router. The whole purpose of wireless N is added range and speed.
The second time I called I got the same background noise but the guy attempted to help me with my issue. Real world results were not very good. Ok, I needed to find a product that would allow me to get an improvement over my existing wireless G connection with my XBOX 360. Network perfomance tests reveal anywhere from full signal to no signal at all and it consistently fluctuates. It was obvious right away that he didn't have any idea what he was talking about.
Supposedly the 5GHz Netgear AP and Bridge are supposed to provide faster speed with better range that is less susceptible to interference. He told me that I had a bad connection and should call back. He then puts me on hold again and he asks the distance between units. I'm running a Wireless N router but currently connecting with a wireless G XBOX 360 adapter.
The Access point is supposed to be in AP mode and only the bridge should be in Bridge mode. He then put me on hold for several minutes came back and told me to put both switches on both units to bridges mode. "Sorry Sir that's all I can do for you." CLICK.WTF.Needless to say I'm returning these. He asked me about my wireless setup and then proceded to tell me that my wireless G laptop would not connect to the Access Point. What is he talking about.
Maybe at closer distances they will work well but that kind of defeats the point. I tried to explain that I am currently getting a better connection and speed with my wireless G equipment so the 5GHz Wireless N setup should get better than that with the same distance. For people with short runs this product will probably work fine but for me I don't think it lives up to the hype. He says that my distance is too far and he can no longer help me.
It slows down quite a bit when streaming video so I wanted a solution that took advantage of Draft N wireless. My laptop is wireless N 2.4GHz through my DLink router and had nothing to do with my Netgear problem. I got right through but when speaking to them all you can hear is the sound of other tech people in the background. For a while everything was working well.
Both units have the updated firmware and I tried manually setting the mode switch instead of using the auto settings.
A terrible waste of money for me. I have it trying to bridge a connection at maybe 150 feet and it doesn't work.
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